Privacy Statement
This privacy statement discloses the
privacy practices for Tek Distribution.
Tek Distribution has a mission is to build
users trust and confidence in the Internet by promoting the
use of fair information practices.
Because we want to demonstrate our
commitment to your privacy, we have agreed to disclose our
information practices to the general public.
This statement addresses the following issues:
What personally identifiable information of yours or third party personally identification is collected from you through the web site.
The organization collecting the information.
How the information is used.
With whom the information may be shared.
What choices are available to you regarding collection, use and distribution of the information.
The kind of security procedures that are in place to protect the loss, misuse or alteration of information.
How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, your first course of action is to contact it's management.
info@tek.com.au
Information Collection and Use
Tek Distribution is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Tek Distribution collects information from our users at several different points within our website.
Order
We request information from the user on our order form. Here a user must provide contact information (like name and
shipping address) and financial information (like credit card number, and
expiry date). This information is
used for billing and shipping purposes. If we have trouble processing an order, this contact information is
used to get in touch with our customer.
Cookies
A cookie is a piece of data stored on the users hard drive
containing information about the user. Many sites use them.
This site does not use cookies.
Log Files
We use IP addresses to analyze trends, administer the site, and gather broad demographic
information for aggregate use. IP addresses alone are not linked to personally identifiable
information. They may be used with other information in the attempt to catch
fraudulent users of this site.
Especially those where stolen credit cards are used.
Sharing
We will not share demographic information.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally identifiable information for any secondary
purposes.
We partner with another party to provide specific services. When the
user signs up for these services, we do not share names,
or other contact information, other than that necessary for
the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these
services.
Links
This web
site may from time to time contain links to other sites.
Please be aware that we, Tek Distribution, are not
responsible for the privacy practices of such other sites. We
encourage our users to be aware, when they leave our site,
to read the privacy statements of each and every web site
that collects personally identifiable information. This
privacy statement applies solely to information collected
by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys &
Contests
From time-to-time
our site requests information from users via surveys.
Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or
not to disclose this information. Information
requested may include contact information (such as email
address), and demographic information (such as Country
and State). Contact information will be used to
notify winners and or award prizes. Survey
information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Security
This website
takes every precaution to protect our users
information. When users submit sensitive information via
the website, your information is protected both online
and off-line.
When our
registration order form asks users to enter sensitive
information (such as credit card number), that
information is encrypted and is protected with the best encryption software in the industry - SSL. While on
a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. To learn more about SSL, follow this link [SSL]. While we
use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information
off-line. All of our users information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific
job (for example, our customer service representative and manager) are granted access to personally identifiable information. ALL employees and managers are kept up-to-date on our security and privacy practices. Any time new
policies are added, our employees and managers are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that
we store personally identifiable information on are kept in a secure room behind locked doors. If third party individuals or companies enter this room they are
assisted at all times. If you have any questions about the security at our website, you can send an email to info@tek.com.au
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement some
information from 3rd party sources. These may include purchased email lists and competitor information. We hold
the right to be able to use these lists in acordanance with marketing efforts however in saying this we do NOT
promote or participate in spamming.
Special
Offers/Emails
We normally
send all purchasing customers an email to verify their
order. We also email customers again as the order has
been packed. Established customers will occasionally
receive information on products, services, special deals,
and a newsletter. Out of respect for the privacy of our
users we present the option to not receive these types of
communications. Please see our Choice/Opt-out section below.
Correction/Updating Personal Information
If a users
personally identifiable information changes (such as your
address, email address, or if a user no longer desires
our service, we will endeavor to provide a way to
correct, update or remove that users personal data
provided to us. This can also be done by emailing our Customer Support Team.
Choice/Opt-out
Our users
are given the opportunity to opt-out of
having their information used for purposes not directly
related to our site at the point where we ask for the
information. For example, our order form has an
opt-out mechanism so users who buy a product
from us, but dont want any marketing material, can
keep their email address off of our lists.
Users who no longer wish to receive our newsletter may opt-out of
receiving these communications by replying to unsubscribe in the subject line in the email or email our Customer Support team.
Users of our
site are always notified when their information is being
collected by any outside parties. We do this so our
users can make an informed choice as to whether they
should proceed with services, which require an outside
party, or not.
Notification of Changes
If we decide
to change our privacy policy, we will post those changes
on our websites, so our users are always aware of what
information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable
information in a manner different from that stated at the
time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or
not we use their information in this different manner. We
will use information in accordance with the privacy
policy under which the information was collected.
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